Your removal and storage experience is important to us!
Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.
What our Customers Say!
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Very efficient. Turned up the day before to start packing. Move went smoothly and items were protected as it was raining. Loaded and unloaded efficiently. Very pleased and would highly recommend the packing and moving it was so worth the extra cost for them to do the packing.
We first hired Masons in 1989 to move us from Surrey to Cardiff. They were excellent then so they were an obvious choice when we moved within Dinas Powys. Their high standard of work, efficiency and respect for our belongings remained the same. On both occasions the move went according to plan and with the minimum of stress. They are highly experienced.
To everyone concerned with our house move, we would like to say a big thank you. July the 3rd was a hot, hot day when the guys came to pack up our house. They worked like Trojans on a hot, uncomfortable day. Their work was thorough and continuous despite the heat. July the 4th was the day we moved and once again a hot day. Still the guys worked hard and with great courtesy and were obliging and helpful in every way. The days following were spent unpacking the many boxes. Every delicate item was wrapped and packed to within an inch of their lives. We had no breakages or damages of any item. We are absolutely delighted with the way our move was handled...both with regard to our possessions... and the courtesy and helpfulness shown to us during the process. We don't envisage ever moving again... but would recommend you to anyone else, in a heartbeat. Thank you so much, one more time.
See more reviews or leave your own feedback
If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.
Feel free to send us any other feedback
If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.