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Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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Excellent firm
Customer in Vale of Glamorgan (Which? Review)
August 5, 2019

Masons packed and moved us and the people we were buying from (it was a property exchange). They were efficient, helpful and cheery. They made the whole thing as easy as possible. We used them when we moved last 26 years ago and would use them again if we need removers.

Outstanding service
Customer in Vale of Glamorgan (Which? Review)
August 5, 2019

Having previously used Masons for local removals, we naturally chose them again for our overseas relocation. Our move was scheduled over several days we received a written relocation plan, which proved invaluable and all the masons staff involved worked hard to ensure there were no problems. We were delighted once again with the service we got

Very good service so far!
Ben Jewess (Google Review)
July 31, 2019

Very good service so far, enquired online Friday, they contacted me by phone Monday.
The gent on the phone was able to answer any questions I had about level of service, approximation of workload based on a 2 bedroom house.
Then set up plans to come and visit my house and from there give a final price.
They were able to come that week and view it, but I set a date for later in the month.
I do hope the next steps are as good as the first

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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