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Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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A massive THANK YOU to everyone at Masons
SethA-4 (Yell Review)
March 28, 2019

Excellent and professional Service
A massive THANK YOU to everyone at Masons. You made one of the most stressful things in life - Moving Home - completely stress-free for us.
You helped us move two homes recently and your manner was very professional and courteous throughout the process. "Nothing is too much" is what all the guys kept telling us whenever we said the things to be moved were more than the survey had initially indicated. Your actions even spoke much louder than your words. All the guys were helpful, respectful, patient, and very hardworking.
I would recommend Masons very highly. Thank you all so much.

Prompt and professional throughout
Allen Fitzpatrick (Google Review)
March 23, 2019

Prompt and professional throughout the process, and flexible when the conveyancing process did not go to plan. The teams on the vans were awesome and worked tirelessly to make things work on the day despite the moving day not going to plan.

Thank you so much!
Vossi K (Google Review)
March 23, 2019

THANK’S to a great and very professional team from “Masons”
We were positively impressed how flexible and generous our wishes were implemented.
Commitments were always achieved, and the team appeared punctually as promised. Always neatly and clean dressed, hard-working and friendly at the same time.
Such a performance is outstanding in our experience with removal teams.
Congratulations, take care of your team to keep it sustainable!

We can recommend Masons absolutely and at any time. The cooperation with the moving company here in Tenerife was also well organized by Masons.
Couldn’t be better.
Thanks again and keep on going.

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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