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Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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Nothing was too much trouble
Edward Day (Google Review)
March 13, 2019

Just want to say that Simon and Alex did a fantastic job moving us from South Wales to Kent. Nothing was too much trouble. Even the 2 heavy stone troughs were moved to our new home with a little help from our purchasers removal guys - troughs were really heavy!!

Removal service that’s second to none.
Customer in Vale of Glamorgan (Which? Review)
March 10, 2019

A very good company to do business with. Very thorough in every aspect of the work they undertake for you. From the pre visit to assist and identify what would be entailed to the great team of guys that arrived on the Day. Very professional, thoughtful and polite. Nothing was too much trouble with great care taken to not damage anything and protect every item by wrapping with cardboard. Would gladly recommend to anyone that wants to have a removal carried out in the best possible way.

Well Done Again
Customer in Vale of Glamorgan (Which? Review)
March 7, 2019

This is the fourth time that Masons have moved my parents or myself and each time they have done an excellent job. In this case both beforehand when the date had to be changed and on the big day itself.

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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