Your removal and storage experience is important to us!
Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.
What our Customers Say!
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My wife and I were moving from Pembrokeshire to Barry, a distance of 100 miles, so the Masons 3 man team arrived at 10 a.m. on the morning of the move, carefully moved all of our furniture and possessions into their large van and drove to their depot in Barry where it was stored overnight. The following morning our possessions were delivered intact to our new three-storey town house, this time by two of the original team, aided by a further two men, and everything progressed like clockwork. Nothing was too much trouble for any of the Masons staff, nor could they have been more friendly. I rate Masons as a reliable, highly professional company who I will certainly be happy to use again. They couldn’t have done more for us. A 5 star outfit! Thank you.
Very helpful and thoughtful, laid protective floor coverings on a very wet day. Covered the antique furniture carefully. Cheerful, polite and helpful. Very pleased.
My contents had to be taken into storage at short notice. This was easily arranged and carried out by the date I needed. My goods were in storage for almost 5 months and paying for storage was easy and efficient. When I needed them delivered they arrived with no damage. On both occasions the men were polite, helpful and cheerful. This is the second move Masons have done for me and didn’t disappoint. Would thoroughly recommend.
See more reviews or leave your own feedback
If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.
Feel free to send us any other feedback
If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.