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Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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Very helpful, friendly and courteous
L Battley (Reference Line)
December 12, 2016

The move from West Wales to Musselburgh was a great distance, involving overnight stays for both the family and the removal men. Parked cars at my new address meant further to carry everything but they coped admirably. All the forward planning paid off.(including insurance)

The 4 removal men involved were very helpful, friendly and courteous.
Everyone at the main office was also extremely helpful and knowledgeable.
Very happy, overall.

Package and Handling 9/10 Collection and Delivery 10/10 Service 10/10 Value 10/10

Would have no doubt in recommending this company to anyone
Peter Brown (Reference Line)
November 29, 2016

Very smooth-we placed everything on surfaces and tables to be packed which they said helped them enormously. Only really heavy item was a 70 kg mattress off a king-size bed-no problem.

Courteous, punctual and efficient. We couldn't fault them for the move out or the next day move in. There were no damages to either items or properties. We would have no doubt in recommending this company to anyone. 

Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10

Good all round
Anna Bund (Reference Line)
November 29, 2016

Moved furniture and belongings out of house to storage for three months. Then moved our belongings to new address.

Package and Handling 9/10 Collection and Delivery 10/10 Service 10/10 Value 9/10

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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