Your removal and storage experience is important to us!
Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.
Here is a handful of views from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Referenceline or Google+, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.
What our Customers Say!
Two day move: day 1:packing and loading. Day2:finish loading, including second van. No real problems apart from several very heavy items and a light colored carpet upstairs in the new home. No damage.
Brilliant crew - very careful and tidy, very helpful and polite.
Good Pre-planning in arranging for a second smaller van to carry the garden and shed items separately. Move completed with plenty of time and daylight left for us to unpack essentials. More accurate/detailed(?) labeling of packed boxes would have helped prioritise unpacking.
Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10
Move of four miles from a one bedroom house to a house with three bedrooms. Challenging access for vehicles at both properties. Narrow stairs and entrance hall at one.
We had expected our move to take all day but were amazed when your team of two men loaded the van in under 2 hours and unloaded in around 45 minutes. Everything was handled carefully and the team were friendly, helpful and lovely to deal with. My estate agent is already recommending them to other clients. We will recommend them too. Thanks so much.
Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10
Excellent service. Friendly and helpful. On both occasions.
I find than Mason's Move co are an excellent company. From Brett Maser to all other staff.
Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10
See more reviews or leave your own feedback
If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.
Feel free to send us any other feedback
If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.