Barry: 01446 733 330 Cardiff: 02920 750 777 Newport: 01633 214 968 Bridgend: 01656 660 400 Swansea: 01792 792 565

Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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Excellent service
Laura Davidson (Reference Line)
October 8, 2016

Move from a small 3 bed terraced house to a large property. Removal of an upright piano.

Excellent service, all members of the team were friendly and professional. Everyone was very careful with my piano! Thank you!

Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10

Professional and very satisfactory
H Brooks (Reference Line)
October 6, 2016

Moving of household items from bungalow to 3-bed property. Involved moving several items awkward and heavy-up 3 floors via quite narrow stairs.

Work carried out professionally and very satisfactorily.

Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10

Brilliant crew
Mr D R Parry (Reference Line)
September 27, 2016

Two day move: day 1:packing and loading. Day2:finish loading, including second van. No real problems apart from several very heavy items and a light colored carpet upstairs in the new home. No damage.

Brilliant crew - very careful and tidy, very helpful and polite.

Good Pre-planning in arranging for a second smaller van to carry the garden and shed items separately. Move completed with plenty of time and daylight left for us to unpack essentials. More accurate/detailed(?) labeling of packed boxes would have helped prioritise unpacking. 

Package and Handling 10/10 Collection and Delivery 10/10 Service 10/10 Value 10/10

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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