Barry: 01446 733 330 Cardiff: 02920 750 777 Newport: 01633 214 968 Bridgend: 01656 660 400 Swansea: 01792 792 565

Your removal and storage experience is important to us!

Moving home, relocating to another country or moving office, can be a pretty stressful time, so it is our aim, at the Masons Moving Group, to try to reduce the pressure as much as we can by accompanying you through the process with professionalism and expertise. To ensure that this continues to happen it is important that we hear about your own moving experience. We know that we are not perfect, but we are constantly working to get closer, and listening to you, our customers, helps us achieve that.

Here is a handful of testimonials from some recent customers, if you want to see more, or if you have had a good experience with the Masons Moving Group yourself, then please use one of the review sites, Yell, Google or Which?, linked below. If our service hasn’t reached your expectations, please do get in touch directly via the feedback form at the end of the page, and let us know, so that we can try to put things right.

What our Customers Say!

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The staff are always respectful and helpful
Huw Sutcliffe
April 27, 2018

I have used Masons many times now for both removals and their storage facility. Always found Richard and Brett amiable and efficient. The staff are always respectful and helpful. Our latest move was quite a big one. 2 days to pack up and move. While loading our belongings into the new house more staff turned up from a job they had just completed and we had 9 staff helping us move in! Highly recommend Masons.

Friendly and understanding staff
Gerald Wilson
April 8, 2018

We recently used Masons for the 3rd time and as previously the guys were exceptional. This time it was to move my Mother in Law out of the home she has lived in for over 30 years into a retirement complex and the 2 men were so friendly and understanding with her, she is 80, and even sat down with her in the new property for a chat and wished her well.
A very professional company and all the staff I have come in to contact with have been a credit to them.
Thoroughly recommend Masons to anyone planning a move.
Thank you.

Professional, efficient and quality
Graham Webster (Which? Review)
March 29, 2018

The entire process has been professional and efficient. From the first contact to the packing of the last box everyone has been excellent, both knowledgeable and personable as well as wanting to do a good job. Great value for money as well! Thank you.

See more reviews or leave your own feedback

If you have had a good experience with the Masons Moving Group and want to leave a review, or you just want to see more customer feedback, please choose one of the review sites below.

Masons Removals Cardiff are on Yell
Masons Removals Cardiff are a Which? Trusted Trader
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Feel free to send us any other feedback

If the service wasn’t exactly as you expected or you have any other information that you would like to share privately with us, please let us know by completing this form. Please don’t forget to leave an email address so that our team can come back to you.

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